Support

We reply within two business days.

Have a question about setup, customization, or something that isn't working as expected? Check the FAQ first — if that doesn't cover it, send us a message below.

Send us a message

Response time

We aim to reply to every message within two business days. If your store has a broken layout, a dead link, or another critical issue, let us know in the subject line so we can prioritize it.

Prefer email?

Reach us directly at support@lodenthemes.com.